About
After the major addition of a new rehabilitation unit in 2009, and physical upgrades throughout the community, Sandalwood prides itself on extending exceptional hospitality to our short-term rehabilitation guests, long-term care residents and their families.
From the moment you enter the doors of our community, you will realize that this is not a care community of the past. Greeted with beautiful décor and eager-to-please staff, you will immediately know that The Rehabilitation Center at Sandalwood is the right choice for your short-term rehabilitation or long-term care needs.
The Rehabilitation Center at Sandalwood is proud to be the oldest, privately owned and operated skilled nursing community in Jefferson County, Colorado. Over the past 54 years, Sandalwood has had the privilege of providing care for several generations of loved ones.
In 2011 Sandalwood partnered with the Planetree Foundation to work towards becoming a Planetree designated community. What does this mean to us? Becoming designated is a high honor in the world of healthcare- it means we have been recognized for providing and fostering a culture of placing our residents and guests first in the daily decisions involving their care and life in the community. Sandalwood has always believed that the resident/guest should be placed first and in partnering with Planetree we are gaining additional resources to further foster and enhance a resident-focused culture of care. What is Planetree? Since its founding in 1978, Planetree has continued to be a pioneer in personalizing, humanizing and demystifying the healthcare experience for patients and their families. Founded by a patient, the Planetree Model is committed to enhancing healthcare from the patient’s perspective. It empowers patients and families through information and education, and encourages “healing partnerships” with caregivers to support active participation. Through organizational transformation, the Planetree Model creates healing environments in which patients can be active participants and caregivers are enabled to thrive. (source: www.planetree.org)
At Sandalwood, we prioritize transparency and want to address our current star rating, which we believe does not accurately represent the quality of care we provide.
Sandalwood has consistently earned a 4- or 5-star rating for Quality Measures—an objective metric based on claims data that cannot be influenced by external parties such as inspectors or auditors.
Recently, our overall rating was impacted by two technical issues:
Health Department Citation:
This citation was issued due to a compliance matter related to how we document pharmacist recommendations during medication reviews. It was not related to any harm or substandard care. Our care providers routinely monitor medications during every visit, proactively addressing concerns before the pharmacist review process.
CMS (Centers for Medicaid and Medicare) Audit:
A procedural error during a recent audit revealed that temporary staff identification numbers were inadvertently reused instead of assigning new ones for each staff. While each staff member had a unique name, this administrative oversight has affected our star rating and has created a misleading impression of our staffing levels.
Historically, Sandalwood has upheld high-quality standards, consistently achieving 4- or 5-star ratings in our overall score as well as in care and staffing categories. The recent drop to an overall 1-star rating is solely due to these technical issues and does not reflect the dedication or capability of our staff. Our current star rating is misleading and does not accurately represent our staffing practices and quality of care provided by our staff.
We remain committed to operational excellence and transparency.
Should you have any questions or require further information, please contact Sandalwood’s administration at 303-422-1533.
"Why Sandalwood? First impressions are very good; the building is very clean, does not have any type of odors. There is a sense of organization. The staff is friendly and residents are out of their rooms engaging in social activities and eating in the dining room. Thank you, Sandalwood, for caring for my husband, brother-in-law and my Mother."
"The staff at Sandalwood Manor have gone out of their way to see that my 95 y.o. father is safe and well cared for during this quarantine time while following the governor's directives. They have increased extras such as hand massage, which he really enjoys. We have been able to make a Skype call once a week with him- which has been very reassuring to see him and talk. He continues to remain upbeat, and we are very grateful for that."
"The staff here is great! Everybody is very kind and considerate. The therapy pushes me just enough. The food is great! I don’t have anything negative to say."
"I love it here and all the people here are great!"
"We are pleased that we chose Sandalwood for our mom. The fact that a number of her friends from the past have also chosen Sandalwood has enriched Mom’s life and further proved that Sandalwood sets the standard for specialized nursing care in the area."
"I really enjoy the people here they make the experience of living here better."
Phone number
(303) 422-1533
Email
[email protected]
Address
3835 Harlan Street
Wheat Ridge, CO 80033
Map / Directions
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